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Have some questions you can't find elsewhere on the site?
Check here for common questions and their answers.
If you can't find your answer here, please give us a call at 1-888-531-8473 (TIRE)

What is "tread rating"?

It's the measurement used in the tire industry to determine how much tread life is remaining on a tire. The simple answer is this: most tires are 100% tread at a rating of 10/32. Thus, if a tire is 6/32, there is roughly 60% tread remaining on the tire. Tread depth is measured in the main grooves in the center of the tire.

Keep in mind that in most states with inspection laws, 2/32 is considered illegal and won't allow you to pass inspection. Most tires will display an embedded visible colored band if they are at or below 2/32.

What types of payments do you accept?

We accept all major credit cards (Visa, Mastercard, Discover, and American Express) and PayPal

Is my purchase transaction secure?

Absolutely. We use secured transactions throughout the purchase authorization process so that all of the data is securely encrypted. In addition, we conduct all of our transaction through Authorize.net's payment gateway. Approximately 25% of all e-commerce safely uses this exact service, including large corporations such as Chase.

What is your shipping policy?

There is no additional charges for shipping! What you see is what you pay, as all prices already include shipping and handling.

All tires are shipped via FedEx Standard to any of the 48 continental United States within 1 business day of order.

If you are outside the 48 states, please contact us at 1-888-531-8473 (TIRE) to request special rates.

Can I pickup my tires instead of having them shipped?

Yes. You may come to either of our locations in Pittsburgh, PA or Chicago, IL to pickup your tires. Otherwise we can quickly ship them to you.

Where are you located?

Champtires.com currently has two warehouse and retail facilities. They are located at:

		Champtires.com
		1130 Lebanon Rd
		West Mifflin, PA 15122

		Champtires.com
		2720 W Grand Ave
		Chicago, IL 60612
		    
		You may call us for more information at:  1-888-531-8473 (TIRE)

What are your hours of operation?

Operating Hours For Champtires Pittsburgh
  • Monday – Friday 8:00 AM - 6:00 PM EST
  • Saturday 10:00 AM – 4:00 PM EST
  • Sunday – Closed
Operating Hours For Champtires Chicago
  • Monday – Friday 9:00 AM - 7:00 PM CST
  • Saturday 9:00 AM – 5:00 PM CST
  • Sunday – Closed
You may call us for more information at: 1-888-531-8473 (TIRE)

What is your Return Policy?

At Champtires.com, satisfaction is our main focus. We have a generous 14 day return policy on our tires if you are not satisfied with your product. Please request an RMA for your purchase by simply emailing us at: rma@champtires.com.

How may I contact you?

To request a change to a pending order, or to troubleshoot any delivery or product issues: support@champtires.com

For problems with Champtires.com please email us here: webhelp@champtires.com

Any suggestions or feedback is welcome at: suggestions@champtires.com

For wholesale opportunities or bulk purchasing inquiries, please email us at: wholesale@champtires.com

Are you a supplier with a product that you'd like to solicit? We are always looking to broaden our product offering. Send us an email: sales@champtires.com

Press related inquires: press@champtires.com

Or just give us a call! 1-888-531-8473 (TIRE)

Tell me more about your company, Champ Tires!

When you buy tires from Champtires.com, you're literally buying from the champs - golf champs that is. Here's the quick story:

Two guys meet on a golf course. Become friends. Play in a tournament together. Win. Become even better friends. One guy's a tire guy, one guy's a web guy. Opportunities abound: great products, great prices, great web customer experience, great web service. Company formed. Name? Duh - Champtires.com. A few months later here we are providing you with crazy tire deals, a large selection of inventory, a friendly web experience, fast shipping and fast service.

Champtires.com strives to serve our customers with the highest level of satisfaction. Champtires.com specializes in premium used tires at premium low prices. We professionally measure each tire individually for tread rating, damages and repairs. If you are looking to save hundreds of dollars on tires, you have found the right place. Please check back in the near future for updates to our web site as well as new product stock.

Why should I puchase from you instead of someone else?

  • Our unbelievably low prices - we dare you to find an exact tire match at a lower price! If you do, let us know!
  • Generous 14 day satisfaction guarantee - if you aren't happy, neither are we. We offer a simple RMA process with friendly customer service.
  • Same day shipping for orders placed before 3PM EST
  • Reach a customer service representative directly, within seconds via phone. No answering service or voicemail messages - speak to a person right away!
  • Local Pickup! Schedule a local pickup upon checkout and skip the hassle of waiting for a shipment. We currently have two retail warehouse operations - Pittsburgh, Pennsylvania and Chicago, IL. Click on the location tab above for directions or simply call us at 888-531-TIRE.
  • Did we mention our insanely low prices?
  • Our ridiculous product selection. Over 10,000 (and growing daily) cheap, used tires ready to get you back (or to stay) on the road.

What is the benefit of purchasing used tires?

Suffice to say, tire purchases are typically not an integral part of the ordinary citizen's budget. Most budget-minded consumers are shocked when they find out how much brand new tires cost - usually at the worst possible time. Quite simply, this is why we feel we have the happiest customers on the planet. We provide you with what you need, at an affordable price, with an easy-to-use website. Perhaps the next obvious question is why would you buy new tires?

Based on what our customers tell us, here are a few other reasons to go used:

  • The obvious cash savings (once you go used, you'll never go new again!)
  • Lease turn-ins
  • Selling your car
  • State Inspection
  • Spare tire needs
  • You only need one tire and need to find matching treaded tires

Is this tire white-wall or OWL?

We take actual photos of our tires - no games or gimmicks here. Thus, if you don't see white walls or OWL on any of the three photos, then it is neither.

Do you offer discounts if I buy more than one or sweet talk one of your sales reps?

Ahhh, we like your line of thinking - a customer after our own heart. Alas, our prices on our amazing tires are already low - and you know it! But I guess it doesn't hurt to try. Let us know if you find a better deal and we'll go from there. You can always save a little if you leave near one of our locations by coming in to pick them up.

I'm having trouble finding pairs or sets of tires, can I please just speak to a person?

Absolutely, we love talking tires with people from around the country! Just give us a call at: 1-888-531-8473 (TIRE)